Last updated: March 28, 2026
By accessing or using the Vantage Events platform ("Service"), operated by Vantage Events ("Company," "we," "us"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, do not use the Service. We reserve the right to modify these Terms at any time. Continued use after modifications constitutes acceptance of the updated Terms.
Vantage Events is a cloud-based event management platform providing event page creation, registration management, QR code check-in, ticket generation, email and SMS communications, analytics, AI-powered insights and predictions, CRM integrations, and related services. The Service is provided on a subscription basis with free and paid tiers as described on our pricing page.
You must provide accurate and complete information when creating an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. You must notify us immediately of any unauthorized use. You must be at least 18 years old to create an account.
Paid subscriptions are billed monthly via Stripe. You authorize recurring charges to your payment method. Subscriptions renew automatically unless cancelled before the next billing cycle. Cancellation takes effect at the end of the current billing period. Refunds are not provided for partial billing periods. Platform ticket fees (as specified per tier) are assessed on paid ticket transactions processed through the Service.
You agree not to:
We reserve the right to suspend or terminate accounts that violate these terms.
You retain ownership of all data you input into the Service, including event details, registrant information, and content. You grant us a limited license to process, store, and display your data solely to provide the Service. We do not claim ownership of your content. Upon account termination, you may request export of your data within 30 days.
The Service includes AI-powered features such as attendance predictions, event insights, and a conversational AI assistant. These features are provided for informational and planning purposes only. AI predictions and recommendations are estimates based on available data and machine learning models. They are not guarantees of outcomes. You acknowledge that prediction accuracy varies and improves over time with more data. You accept sole responsibility for decisions made based on AI-generated insights.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, REVENUE, BUSINESS OPPORTUNITIES, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICE, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
THE COMPANY'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR YOUR USE OF THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO THE COMPANY IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).
You expressly acknowledge and agree that the Company shall not be liable for any damages arising from: (a) inaccurate AI predictions or recommendations; (b) inability to deliver, loss of, or corruption of data; (c) service downtime, interruptions, or outages whether scheduled or unscheduled; (d) actions taken by you or your attendees based on information provided by the Service; or (e) third-party integrations, including but not limited to Stripe payment processing, SMS delivery, or CRM data synchronization.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. The Company does not warrant that the Service will be uninterrupted, error-free, secure, or free of viruses or other harmful components. No advice or information, whether oral or written, obtained from the Company shall create any warranty not expressly stated herein.
You agree to indemnify, defend, and hold harmless the Company and its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any rights of another party; (d) content you create, upload, or distribute through the Service; or (e) events you organize using the Service.
Any dispute, claim, or controversy arising out of or relating to these Terms or the Service, including the determination of the scope or applicability of this agreement to arbitrate, shall be determined by binding arbitration administered by the American Arbitration Association ("AAA") in accordance with its Commercial Arbitration Rules.
The arbitration shall be conducted by a single arbitrator. The seat of arbitration shall be in the State of Florida, United States. The arbitrator's award shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.
CLASS ACTION WAIVER: You agree that any arbitration or proceeding shall be conducted solely on an individual basis and not as a class, consolidated, or representative action. If for any reason a claim proceeds in court rather than arbitration, you waive any right to a jury trial.
EXCEPTIONS: Either party may seek injunctive or equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement or misappropriation of intellectual property rights. Claims within the jurisdiction of small claims court may be brought in small claims court.
For Business tier subscribers, we target 99.9% monthly uptime ("SLA"). Uptime excludes scheduled maintenance windows (communicated at least 48 hours in advance) and force majeure events. SLA credits, if any, are limited to 10% of the monthly subscription fee for the affected period and constitute your sole remedy for downtime. Free, Growth, and Pro tiers are provided without uptime guarantees.
Either party may terminate at any time. You may cancel your subscription through the app or by emailing info@vantageevents.app. We may suspend or terminate your account immediately if you violate these Terms. Upon termination, your right to use the Service ceases. Sections 6, 8, 9, 10, 11, and 14 survive termination.
These Terms shall be governed by and construed in accordance with the laws of the State of Florida, United States, without regard to conflict of law principles. Subject to the arbitration provision above, any legal action arising under these Terms shall be brought exclusively in the state or federal courts located in Florida.
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect.
These Terms, together with the Privacy Policy, constitute the entire agreement between you and the Company regarding the Service. These Terms supersede all prior agreements, communications, and proposals, whether oral or written.
For questions about these Terms, contact us at info@vantageevents.app.